Building Data-Driven Member and Customer Experiences

Webinar | Wednesday November 4th at 1 pm ET

Keeping up with the changing needs of your members and customers is critical to retention and growth. It’s also probably one of your association’s biggest challenges. Whether your association serves four audiences or 40, you’re looking for ways to create personalized experiences in a cost-effective way.

Join us to hear insights from our recent Data and Analytics Report, including common technology tools and specific steps you can take to build a more data-driven approach across your organization.

Learning Objectives

  • Learn how effective data use is helping associations serve their members and customers in smarter and more efficient ways
  • Gain insight that will help you avoid the common challenges of taking a more data-driven approach to serving members and customers
  • Understand how data and analytics is being adapted within the association community to respond more rapidly to members and customers during the COVID-19 crisis

Featured Speakers:

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